…and the customer success team, and the web developers…even if they’re all the same person.
Content isn’t born in a vacuum. You can learn amazing lessons (and new opportunities to upsell your work if you sell content-related services) just by having simple conversations.
Bonus: If you’re working with an org, those sales and customer success people can become some of your biggest advocates.
Megan
P.S. Want to talk content? Come over to the community boards.