It might just be me, but I HATE it when clients ask for updates on projects.
Either I feel like I failed, or I’m annoyed because someone’s bothering me before it’s reasonable to be asking any questions. That, more than anything, is why I’ve gotten a LOT better about expectation management and project status.
Fixing Constant Status Requests
Some clients have control and micromanagement issues, but a lot are just trying to plan out their work (which might depend on yours). A few have actually been stiffed by irresponsible freelancers. Regardless, getting in front of their worries can save you a lot of headache.
I’m quick to let a client know when to expect a proposal, outline, feedback, or email. It makes them feel better, makes me look a lot more conscientious, and if they’re the type to bother you early (even after you told them when to expect an update) you’ve got some really important insight into their work style — and whether you want to keep them as a client.
Megan
Community Discussion Update
This week, the Skype group's been talking boredom, repositioning yourself to avoid client issues, and giving feedback on a test video,. Come on by for a visit!